Automatic Call Distributor Systems Reports

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

TechTarget Security

CW Nordics - May-July 2022: How the Estonian government created a digital assistant to support citizens
sponsored by TechTarget ComputerWeekly.com
EZINE: As Estonia finalises the initial version of its government services digital assistant for launch, the man heading the project describes the birth of Bürokratt and beyond. Also read about Helsinki's role in a pan-EU project to introduce drone technology into emergency medical services.
Posted: 11 May 2022 | Published: 26 May 2022

TechTarget ComputerWeekly.com

Computer Weekly – 3 May 2022: A prescription for digital accessibility at Boots
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, millions of people have difficulties when using websites – we find out how Boots is making its e-commerce offering fully accessible. Our new buyer's guide examines communications as a service. And we talk to Trainline's CTO about how the rail app provider survived and thrived post-pandemic. Read the issue now.
Posted: 03 May 2022 | Published: 03 May 2022

TechTarget ComputerWeekly.com

Computer Weekly - 23 March 2021: Would the UK really nuke a cyber attacker?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, did the UK's defence and security review really suggest a nuclear response to a cyber attack? Data visualisation has been widely used to explain the Covid-19 pandemic, but not always that effectively. And jewellery retailer Pandora explains how it kept the personal touch as customers went online. Read the issue now.
Posted: 22 Mar 2021 | Published: 23 Mar 2021

TechTarget ComputerWeekly.com

Computer Weekly - 28 September 2021: Chancellor Rishi Sunak talks tech
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to the Chancellor of the Exchequer about his plans to support innovation and growth in the UK tech sector. Composable IT is the latest trend in building software to support business change. And Halfords built its own service management software – and now is selling it to other retailers. Read the issue now.
Posted: 27 Sep 2021 | Published: 28 Sep 2021

TechTarget ComputerWeekly.com

Computer Weekly – 7 March 2023: Can the UK keep its fintech crown?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, two years after the Kalifa report laid out a roadmap for continued fintech sector growth, UK entrepreneurs and startups are worried about the lack of progress. We look at the top tech trends in retail and find out which companies are leading the way. And we examine six ways to slash IT emissions. Read the issue now.
Posted: 06 Mar 2023 | Published: 07 Mar 2023

TechTarget ComputerWeekly.com

The Essential IT Automation Success Checklist
sponsored by Red Hat
PRODUCT OVERVIEW: Automation is a top business initiative for 60% of organizations. In this product overview, discover 5 ways you can use Red Hat Ansible Automation Platform to simplify your company’s automation management efforts.
Posted: 22 Apr 2024 | Published: 22 Apr 2024

Red Hat

Computer Weekly – 29 March 2022: Ten years of the Raspberry Pi
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, as the Raspberry Pi reaches its 10th anniversary, we look back on how the low-cost computing device went from schools to supercomputers and even into space. Gartner offers tips on how to motivate IT staff in a hybrid working environment. And we meet the Dutch hackers helping to secure the internet.
Posted: 25 Mar 2022 | Published: 29 Mar 2022

TechTarget ComputerWeekly.com

A Computer Weekly buyer's guide to developer experience
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The better the working conditions of a software developer, the better the results. In this 15-page buyer’s guide, Computer Weekly looks at how to improve productivity, the tools required to build success and the value of in-house expertise.
Posted: 12 Sep 2023 | Published: 12 Sep 2023

TechTarget ComputerWeekly.com