RESEARCH CONTENT:
This report from management and technology consulting firm BearingPoint is intended to give an assessment and provide a constructive analysis of UK companies' digital maturity, hence the nature of the statistics provided.
WHITE PAPER:
This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
EGUIDE:
Integrating CRM with revamped WCM strategy is pushing WCM into a more prominent role as companies aim for highly personalized and targeted customer experiences. Learn about its evolving role, how many of your peers are planning to invest in WCM initiatives, and how WCM meets CRM.
WHITE PAPER:
This paper focuses on Data Domain technology leadership and differentiation and why it matters to you. The purpose of this paper is to explore the technical and financial reasons why Data Domain systems are ideal for backup and archiving in your environment.
EBOOK:
Facing increasing pressures from globalization and a sagging economy, manufacturers are between a rock and a hard spot. And many of them see Business Intelligence as an escape route. But does BI hold the answers for every manufacturer? How does BI differ from manufacturing intelligence? This eBook will answer these questions and more.
WHITE PAPER:
Automated testing will shorten your development cycles, avoid cumbersome repetitive tasks and help improve software quality but how do you get started? The best practices discussed in this white paper help ensure results and a successful foundation for improving your software quality.
EBOOK:
This expert e-book examines the challenges that come with server virtualization, including virtual machine sprawl, virtual machine lifecycle management and resource provisioning, as well as management strategies to help you overcome these obstacles.
WHITE PAPER:
In this white paper, you will gain insight on how storage resource management (SRM) application has been evolving over the years to address the challenges expressed by IBMs storage productivity center administrators who are tasked with managing growth, complexity, and storage environments in the most cost effective way possible.
EBOOK:
This Handbook offers guidelines for disaster recovery testing today, with a look at the variety of technologies and practices in use. You will find an expert Q&A outlining technologies that can make DR testing more effective. Another piece takes a look at how one company's quarterly DR test helped prepare them for Hurricane Sandy.
WHITE PAPER:
Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.
