Customer Management Data White Papers, Software Downloads, Definition and Webcasts

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Customer Management Data Reports

Webinar: Who You Gonna Call? sponsored by TechTarget WEBCAST: Are you aligned to maximize customer revenue across marketing, sales, and customer success? Having the right data and insights will help. In this webinar, get expert tips how to use intent monitoring and the data collected to maximize opportunity capture across the entire revenue lifecycle, and deliver a seamless customer journey. Posted: 08 Feb 2021 \| Premiered: Jun 1, 2020 TOPICS: Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Interaction Services \| Customer Loyalty \| Customer Privacy \| Customer Profiles \| Customer Retention \| Customer Satisfaction \| Customer Self-Service

Tangerine Case Study: A Growing Bank's Fruitful New Approach to Data Helps It Lead in Online Banking sponsored by Microsoft CASE STUDY: This brief case study discusses the analytics system Tangerine Bank implemented to pull actionable insights from customer feedback regarding online banking. Access now to see how this financial institution secured their footing and profitably navigated a brand change. Posted: 26 Jan 2015 \| Published: 26 Jan 2015 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Services \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Satisfaction

Seeking the Elusive 360-Degree View of Customer Experience sponsored by TechTarget Customer Experience EBOOK: Discover how your organization can unlock old siloed customer data to deliver the experiences your customers crave from a single unified CRM platform. Hear from experts Ashley Smith, Banafsheh Ghassemi, and Danny Estrada in this essential guide to learn about unified CRM platforms. Posted: 31 Mar 2015 \| Published: 31 Mar 2015 TOPICS: CRM \| Customer Data Management

Key Pros and Cons of Salesforce Sales Cloud sponsored by Salesforce EGUIDE: In this brief expert guide, explore the pros and cons of Salesforce Sales Cloud. Learn why some users praise Sales Cloud's usability and accuracy, while others mourn its mobile CRM capabilities. Posted: 05 Oct 2016 \| Published: 26 Sep 2016 TOPICS: CRM \| CRM Best Practices \| CRM Software \| Customer Data Management \| Customer Data Management Software \| Data Entry \| Data Management \| Data Management Software \| Sales \| Sales Representatives

CRM Analytics: How to Make the Most of Customer Data sponsored by TechTarget Customer Experience EBOOK: The right combination of technology and human resources behind CRM analytics can provide a competitive advantage. Discover how you can empower sales, marketing, and customer service teams to make smarter, data-driven decisions with CRM analytics. Posted: 22 Jan 2016 \| Published: 22 Jan 2016 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Social Computing \| Social Networking

Customer experience strategy hinges on insight from analytics sponsored by [24]7.ai EGUIDE: The key to success is being able to use the data you collected to develop effective CEM strategies. In this expert e-guide, explore how organizations from multiple industries are leveraging insights from data analytics to develop effective customer experience management strategies and give their businesses a boost. Posted: 28 Jun 2016 \| Published: 24 Jun 2016 TOPICS: Customer Data Integration \| Customer Data Management \| Customer Profiles \| Customer Satisfaction \| Data Analytics \| Data Collection \| Data Integration \| Data Management \| Data Mining \| Data Quality \| Market Research \| Market Trends \| Marketing

BPS Edge: CEM The New Style of Customer Engagement Management sponsored by Hewlett Packard Enterprise WHITE PAPER: Find out about the most recent customer engagement management innovations. Posted: 03 Jul 2014 \| Published: 31 Mar 2014 TOPICS: Business Intelligence \| CRM \| CRM Analytics \| CRM Software \| Customer Data Management \| Customer Interaction Services \| Customer Satisfaction \| Customer Service \| Data Analytics \| Mobile CRM \| Mobile Device Management \| Social Computing

How Companies Know Which Customers Will Buy—And Who Will Buy More sponsored by TechTarget Customer Experience EBOOK: This expert guide examines the ways in which companies are utilizing marketing automation software and customer personalization techniques to better target customers. Posted: 12 Feb 2015 \| Published: 12 Feb 2015 TOPICS: Business Intelligence \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Marketing \| Sales \| Sales and Marketing Software \| Sales Force Automation \| Sales Representatives

The Salesforce Analytics Cloud: Challenges, Benefits, & Uses sponsored by Salesforce.com EGUIDE: Inside this expert e-guide, compare the benefits and challenges of moving to Salesforce Analytics Cloud. Plus, discover how 2 companies, Akamai Technologies and Berkshire Hathaway Travel Protection, use Salesforce Analytics Cloud to fix the sales funnel and make more deals. Posted: 20 Jun 2017 \| Published: 19 Jun 2017 TOPICS: Cloud Computing \| Customer Data Management \| Data Analytics \| Platform as a service \| Sales \| Sales and Marketing Software

MicroScope October 2014: An issue covering the growth of shadow IT sponsored by MicroScope EZINE: An issue highlighting the changing purchasing habits and the need for the channel to have a wide base of client contacts Posted: 10 Oct 2014 \| Published: 10 Oct 2014 TOPICS: Channel Management \| Customer Data Management

Customer Management Data Reports