EGUIDE:
Plenty of companies want to get in on the money-making potential of what has been dubbed the metaverse. Here are enterprise-focused and consumer-focused examples that business and IT leaders may want to explore.
EGUIDE:
Explore the growing acceptance of virtual agents and find out how Vivino, the world's most downloaded wine app, configured their contact center and improved customer experiences for millions of global smartphone users speaking different languages.
EGUIDE:
In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
EBOOK:
Read this e-book to learn how to start a virtualization project, determine if your production database is ready to run in a virtualized environment, and decode the often complex licensing and support policies around virtualization technologies.
WHITE PAPER:
This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
WHITE PAPER:
This white paper describes how virtualisation and cloud initiatives are creating new types of management challenges across physical and virtual data centre environments. Continue reading to learn more.
PRESENTATION TRANSCRIPT:
Polycom continues bringing leading-edge, standards-based technologies to visual communication. This is an advantage that resonates across all applications and industries. Read this transcript to learn how Less Delivers Much More!
WHITE PAPER:
Uncover the four key requirements of workshifting, the technologies needed to achieve them, and the solutions that can provide these capabilities to your organization.
EGUIDE:
According to AMR Research, more and more customers are saving on SAP operational costs this year with SAP infrastructure projects and virtualizing SAP applications. Read this e-guide and learn to identify areas of potential SAP savings as well as the best way to virtualize your SAP environments.
PRESENTATION TRANSCRIPT:
This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
