EGUIDE:
In this issue we take a look at how three banks in Finland are working together so they can free up resources that will help them keep pace with the tech changes in the industry. Also in this issue we look closely at the cloud first policy at shipping giant Maersk.
WHITE PAPER:
Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.
WEBCAST:
View this brief webcast to see what one financial industry leader sees as a solution fit for the security future of his organization, and how strategies involving big data and education can keep customers' money and data safe from cybercrime.
VIDEO:
This video provides a brief overview of how service-oriented architectures (SOAs) can help the mortgage industry stay on track and provide good service to its customers.
ANALYST REPORT:
Learn the reasons why a holistic view of risk in your company is essential in times of financial turbulence - and how many companies are adding value through governance, risk, and compliance (GRC) initiatives. Read this report to learn more. (Economist Intelligence Unit, 2009)
WHITE PAPER:
To better understand the perspectives and concerns of today's CROs, the IBM Institute for Business Value interviewed banking risk management executives in depth and cosponsored a wider, cross-industry survey conducted by the Economist Intelligence Unit.
CASE STUDY:
New banking regulations required Fortis to more efficiently process credit applications. To achieve this, Fortis needed real-time access to external information resources, as well as seamless integration among branch offices.
WEBCAST:
This short webcast highlights an authentication system with SMS ID verification and cloud-based threat detection offerings. Learn how services such as online banking can truly benefit from this system to ensure secure access to user accounts.
EZINE:
This week’s Computer Weekly contains an exclusive interview with JP Morgan COO India Gary-Martin about juggling multiple legacy IT systems while keeping the merchant bank compliant. We also look at how near-field communications technology promises to revolutionise consumer spending and we ask whether 2012 could be the year that APM becomes vital?
WHITE PAPER:
Following the integration between Lloyds TSB and HBOS in 2009, the newly formed Lloyds Banking Group emerged as the UK’s largest retail bank. Read this white paper to learn how they used virtualisation to ensure its Wholesale Markets and Treasury and Trading (WMTT) department could operate at an enterprise level.
