EPM Reports

CIO Tips for Seeing the ITIL Light
sponsored by FrontRange Solutions Inc.
EGUIDE: CIOs often struggle to understand how the IT Infrastructure Library (ITIL) framework can be beneficial to their organization. This expert e-guide will help make the business case for ITIL adoption, providing an overview of the monetary benefits of ITIL as well as tips for viewing ITIL technology in a friendlier light.
Posted: 08 Jul 2013 | Published: 08 Jul 2013

FrontRange Solutions Inc.

Eyewear Company Settles 250,000 Transactions Annually With Payment Integration Suite
sponsored by Delego
CASE STUDY: One of the world's fastest growing manufacturers of fashion eyewear needed a scalable system to process over 250,000 transactions each year. Read this case study to discover how this eyewear company was able to anticipate a 50% increase in revenue while reducing risk of a credit card data breach.
Posted: 02 Dec 2014 | Published: 02 Dec 2014

Delego

Contact Center Metrics for Customer Experience Success
sponsored by Desk.com (A Salesforce Company)
EGUIDE: In this SearchCRM.com expert e-guide, get an inside look at common practices for measuring contact center and organizational performance, and learn how you can transform metrics into a world-class customer experience.
Posted: 24 Mar 2014 | Published: 24 Mar 2014

Desk.com (A Salesforce Company)

CFO Guide to Improve Decision-making, Reduce Risk, Enhance Performance
sponsored by TideMark
WHITE PAPER: In this CFO guidebook, learn how you can leverage mobile, cloud, social media, and big data to dramatically improve business results and drive insight-fueled transformation.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

All resources sponsored by TideMark

La Jolla Institute for Allergy & Immunology: Customer Video
sponsored by Absolute
VIDEO: In this on-demand video case study, learn how the right enterprise-level management software allowed La Jolla Institute for Allergy & Immunology to better manage, secure, and track all of its systems and devices.
Posted: 12 Nov 2013 | Premiered: 12 Nov 2013

Absolute

Where have all my marketing investments gone?
sponsored by IBM
WHITE PAPER: The following white paper addresses the severe pressures weighed out by the consumer market today. Inside, discover how marketing performance analytics can help marketers address and act upon the marketing pressures.
Posted: 31 Oct 2013 | Published: 31 Oct 2013

IBM

Subway Successfully Implements Virtualization
sponsored by IIS Technology
CASE STUDY: This case study reveals how the right virtualization strategy enabled the sandwich chain Subway to quickly provision SQL Servers while also maintaining performance and data access. Learn how you can mirror Subway's virtualization success by reading on now.
Posted: 14 Nov 2013 | Published: 14 Nov 2013

IIS Technology

Application Architecture, BPM Must Align Objectives
sponsored by IBM
EGUIDE: In this expert e-guide, learn what you need to know about aligning business process management (BPM) with application architecture, and how to ensure you get the most business value from new technologies and tools.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

IBM

Improve Your Web Infrastructure with Red Hat Enterprise Linux
sponsored by Red Hat
WHITE PAPER: In this white paper, you will discover how to power your web infrastructure with open source software solutions. Inside, learn how to fulfill business requirements for a more reliable and scalable web infrastructure.
Posted: 10 Dec 2013 | Published: 10 Dec 2013

Red Hat

A Manager’s Guide to Perfecting Performance Management: How to Transform Your Employee Review Process
sponsored by Ultimate Software
WHITE PAPER: Experts agree that traditional, once-a-year employee reviews are holding back business performance. This resource counts down six simple steps that will help you perfect employee performance management at your organization.
Posted: 24 Jul 2013 | Published: 30 Apr 2013

Ultimate Software