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This resource explores why the contact center has remained a highly untapped source of customer insight, explains how recent advances are giving organizations the power to analyze voice interactions, and counts down three essential success factors that you should consider.
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This resource explores how businesses big and small are navigating the challenges of a big data 2.0 world, and explains how predictive analytics can turn big data into business value.
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Discover how integrated, end-to-end Hadoop solutions from Dell can help organizations of all sizes meet their big data requirements, reduce development costs and more.
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The following white paper addresses the challenges with expansion and how to overcome them. Discover cost-effective ways to choose from turn-key deployment and keep pace with the rapid growth of user data.
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In this resource, learn how the right database foundation can help your organization facilitate real-time analytics and capitalize on the full potential of big data.
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This resource examines how an integration and governance strategy can help you deliver trusted information for big data and data warehousing. Read on to learn how you can set the stage for more effective, reliable decision-making.
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This brief resource introduces a tool that delivers real-time data integration from Oracle to Hadoop databases to help you affordably empower analytics.
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This brief resource introduces an open source software platform that includes Hadoop components for distributed processing and big data management.
sponsored by EMC IT Solutions India Private Limited
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This white paper details how a new solution can be used to support a Hadoop data analytics workflow. It describes the core components involved as well as highlights the benefits that can be leveraged to gain reliable business insight quickly and efficiently while maintaining simplicity to meet the storage requirements of an evolving workflow.
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In this resource, explore the offerings from Oracle when it comes to analytics and BI for CRM, sales, marketing, customer service, contact centers, and more. Discover the capabilities and benefits of these pre-built applications, and find out how implementing them in your organization can deliver real-time insights for better business decisions.