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In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
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The Project Management Professional (PMP) and the Certified Associate in Project Management (CAPM) exams are a reliable way to help validate your project management skillset. With this exam prep guide, learn how to qualify for the PMP and the CAPM certification and create a strategy to pass the exam. Get started here.
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Check out this exclusive resource to uncover a complete list of tips and tricks for virtual lab testing in a Hyper-V environment, so you can eliminate as many risks as possible.
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This white paper introduces one respected company's mobile applications service, which enables enterprises needing to create new systems of engagement on mobile technology to deliver secure, high-quality mobile apps.
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Integration has always been an important part of IT projects; however, as this resource explains, it's no longer sufficient to integrate resources under the control of the enterprise. Read on to discover answers to enterprises' top questions about integration.
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This white paper dives into the differences between the Agile and Waterfall methodologies in relation to software development, the pros and cons of each, best use cases, and a roadmap for mixing the two.
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Applications, mobile devices, cloud computing, and web APIs unlock tremendous business opportunities—however, they also open your systems up to a broader set of unknown users. In this resource, you'll learn the basics of securing your web applications from the OWASP Top 10.
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This resource examines how you can make your organization a dynamic business with the right set of innovative and proactive applications and tools.
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This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.
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This report dives deep into a study on SaaS and how it is helping companies gain competitive advantage as opposed to simply reducing costs.
