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In this white paper, we discuss eight IT-friendly software traits that minimize risk, maximize ROI, and encourage innovation. Although the focus of this paper is on contact center and web customer service software, the discussion is broad enough to be a valuable guide for any technology investment.
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This paper presents a new, broad and all-encompassing multiplatform view of modernization in the context of applications, people and teams that will help you see where to begin, and where a comprehensive strategy might lead.
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Optimizing the benefits of a data grid built with Oracle Coherence relies upon creating a modular, balanced architecture. Matching the number of application servers, memory capacity, and quantity of processing nodes to the target workload characteristics is important to achieving the best performance.
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Desktop virtualization is becoming more of a hot topic as it allows organizations to control costs and use limited resources to manage their desktop infrastructures. This white paper highlights an architectural design for a 50,000-seat VMware View architecture created by NetApp, Vmware, Cisco, Fujitsu, and Wyse. Learn more here.
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This paper describes new collaboration and business models, and explains how a new kind of architecture strategy empowers businesses to react in real time, adapt quickly to change, and leverage digital ecosystems to create new value and growth.
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Compared to classic hierarchical Ethernet architectures, Ethernet fabrics provide the higher levels of performance, utilization, availability and simplicity required to meet the business needs of data centers today and into the future.
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This document describes a reference architecture designed to help a channel reseller or customer construct a simple virtual desktop infrastructure (VDI) configuration that can remove the guesswork from sizing and deploying VDI.
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When planning for cloud adoption, there are many factors you must consider. This white paper discusses the strategy one of your peers is utilizing for a successful cloud migration. Discover key components to consider during the move and gain insights on how to ensure a smooth transition.