WHITE PAPER:
This paper provides an overview of the major issues that are driving support for care transformation. More importantly, it outlines an approach for achieving value from the IT investments made by health care organizations in support of transformation initiatives.
WHITE PAPER:
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
WHITE PAPER:
In this white paper, learn how data mining and statistical analysis can dramatically improve patient care and satisfaction without stretching your budget.
WHITE PAPER:
This resource counts down five challenges that today's midsized manufacturers face, and lays out possible actions you can take to resolve these difficulties and find success.
WHITE PAPER:
This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?
WHITE PAPER:
This case study reveals how a leading educational publisher architected an order-to-cash (OTC) system capable of handling the demands of high order volumes and business growth.
WHITE PAPER:
According to a recent study, nearly half of all US businesses currently have, or are considering, recurring revenue-based offerings. This white paper provides key implementation and infrastructure tips to help you find success with your recurring revenue initiative.
WHITE PAPER:
this white paper demonstrates how, by reforming health care delivery, implementing appropriate technology, and reshaping the medical establishment which supports efficiency and effectiveness, America can provide the best value in health care services for its citizens.
WHITE PAPER:
This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
WHITE PAPER:
This white paper examines how the health care industry can proactively support patient-focused care through the use of technology services that enable predictive analysis.
