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How To Achieve A 3X ROI With Slack sponsored by Slack WHITE PAPER: Today’s new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack. Posted: 08 Feb 2021 \| Published: 02 Dec 2020 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Messaging Security \| Messaging Software \| Unified Messaging \| Unified Messaging Systems

The 7 Deadly Skills Your IT Team Should Possess sponsored by Skillsoft WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: IT Agents \| IT Best Practices \| IT Departments \| IT Governance \| IT Management \| IT Managers \| IT Systems \| Security Infrastructure

IT Service Assurance: Achieve proactive IT operations sponsored by BMC-Accenture WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential. Posted: 22 Aug 2011 \| Published: 22 Aug 2011 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems \| ITIL

Does Your Communications and Collaboration Solutions Meet your Mid-Size Business Needs? sponsored by Cisco Systems, Inc. WHITE PAPER: This exclusive paper examines how cloud collaboration technologies can help your organization overcome some of the common communication challenges faced today. Posted: 29 Jan 2014 \| Published: 29 Jan 2014 TOPICS: Collaboration \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems

Maximizing ROI with the Microsoft-Polycom UC Solution sponsored by Polycom, Inc. WHITE PAPER: Read how Microsoft and Polycom’s partnership offers customers an end-to-end, fully interoperable unified communications (UC) solution that combines real-time instant messaging, voice, video, and data to lower business costs, improve productivity, and achieve a faster return on investments (ROI). Posted: 15 Feb 2011 \| Published: 15 Feb 2011 TOPICS: Business Communications \| Communications Systems \| Instant Messaging \| IT Management Services \| Productivity \| ROI \| Unified Messaging

Upgrading to Cisco Unified Communications Manager Business Edition 6000 sponsored by Cisco Systems, Inc. WHITE PAPER: Learn how the Cisco Unified Communications Manager Business Edition enables your employees to collaborate in the office or on the road from desk phones, PCs or Macs, mobile phones, business tablets, or any combination.Now through Oct.29th 2011, US-based customers can buy one eligible Cisco Unified IP Phone and get another free. Posted: 07 Sep 2011 \| Published: 07 Sep 2011 TOPICS: Communications Networks \| Communications Systems \| Contact Center Management \| Contact Centers \| Network Infrastructure \| Network Management \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Systems

IDC: The Business Value of IBM's Digital Experience Software sponsored by IBM WHITE PAPER: In this white paper you will learn how one messaging-based middleware system helps you to exchange information throughout a range of platforms.Read on to learn how you can integrate new and existing business applications in a manner that is scalable, convenient and secure. Posted: 21 Sep 2015 \| Published: 30 Jun 2014 TOPICS: Communications Networks \| Communications Software \| Communications Systems \| Messaging Software \| Unified Messaging \| Unified Messaging Systems

Outsourcing IT Projects: 12 Success Factors to Consider sponsored by Rackspace Technology WHITE PAPER: This guide explores the 12 success factors IT professionals should consider when looking to outsource IT projects to managed hosting or the cloud. Posted: 10 Nov 2014 \| Published: 10 Nov 2014 TOPICS: Cloud Computing \| Cloud Storage \| Cloud Storage Services \| IT Industry \| IT Management \| IT Outsourcing Services \| IT Systems \| Outsourcing \| Server Virtualization

Maximizing ROI with the Microsoft-Polycom Unified Communications Solution sponsored by Polycom, Inc. WHITE PAPER: This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities. Posted: 11 Jul 2011 \| Published: 10 Aug 2010 TOPICS: Collaboration \| Communications Networks \| Communications Software \| Communications Systems \| IP \| IP Telephony \| Telephony Systems

The Role of Session Manager in Applying Features to Calls via Sequenced Applications, Part 1 sponsored by Global Knowledge WHITE PAPER: Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application. Posted: 17 Dec 2013 \| Published: 17 Dec 2013 TOPICS: Collaboration \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| SIP