MS .NET Multimedia

WEBCAST: To state that the customer experience is critical for business growth is an understatement. In a recent survey, almost 70% of respondents claimed they would switch brands simply based on customer service. With that much on the line, ensuring your CX team is fast, efficient, and empathetic is the key. Watch this webcast to learn about this trend.

Posted: 16 May 2024 | Premiered: Apr 16, 2024

VIDEO: As you evaluate the vulnerability assessment (VA) landscape, the thoughts and experiences of other customers – your peers – can be a valuable resource. To supply you with that resource, Gartner developed the 2024 “Voice of the Customer for Vulnerability Assessment” report. Dig in to unlock the insights in full.

Posted: 20 Apr 2024 | Premiered: 20 Apr 2024

WEBCAST: The greatest assets to any clinic or hospital are its patients, staff and equipment. With RFID asset tracking, healthcare providers can take care of all 3, making it easier to find and deploy assets, prevent loss or excess, and reduce procedure delays. Watch this webinar to learn more.

Posted: 30 Apr 2024 | Premiered: Apr 30, 2024

WEBCAST: In this webcast, The Financial Brands’ Co-Publisher, Jim Marous, joins SoFi Financial Technologies VP, Akshay Almelkar, and Galileo Financial Technologies Head of Product Strategy, Michael Haney, to discuss how organizations can leverage themselves to take advantage of the Buy-now pay-later model. Watch now to learn more.

Posted: 17 May 2024 | Premiered: May 17, 2024

WEBCAST: For many, AI is still an unknown quantity, presenting more questions than answers.This webinar is designed to illuminate the profound impact of AI Data Services on model training and refinement. Watch now to join experts from Qualitest as they show you how to craft AI models that stand out.

Posted: 17 Apr 2024 | Premiered: Apr 17, 2024

VIDEO: When it comes to creating a sustainable and unified customer experience, consistency and uniformity are the keys. However, for organizations with multiple locations, delivering a consistent CX can be hard. Overcoming the challenges of varied data models and silos requires the right solution. Watch this video to see what that solution is.

Posted: 17 Apr 2024 | Premiered: 17 Apr 2024

VIDEO: Schiedt & Bachmann is a leading parking solutions provider but needed to scale up its digital services as it expanded its global subsidiaries and needed to manage 5,000 customers and almost 11,000 car parks worldwide. Watch how ServiceNow and Schiedt & Bachmann made it all happen in this short video.

Posted: 13 Apr 2024 | Premiered: 13 Apr 2024

PODCAST: In this episode of the “Spill the IT” podcast, unlock a discussion about how small and medium-sized enterprises can manage business continuity by leveraging the expertise of an MSP.

Posted: 08 May 2024 | Premiered: May 8, 2024

WEBCAST: Return policies can be a costly expense for any e-commerce business. Just the cost of retrieving, shipping, processing and restocking returns can be up to 66% of the price of a product. Thankfully, there are some innovative strategies you can use to decrease return receipts and increase revenue. Watch this short, on-demand webinar to learn more.

Posted: 14 May 2024 | Premiered: May 14, 2024

WEBCAST: Retailers need to leverage customer identity as part of their digital experience strategy. Join this webcast for a discussion about how a well-known, global, fast-casual dining organization implemented customer identity, risk-based authentication, user management, and identity orchestration.

Posted: 23 Apr 2024 | Premiered: Apr 23, 2024