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Choose the Service Desk Delivery Model that Makes Sense sponsored by Pangea Systems WHITE PAPER: This white paper discusses three delivery models, including the benefits and considerations you must take when choosing the right model for your business. Posted: 20 Jun 2014 \| Published: 31 Dec 2012 TOPICS: Cloud Computing \| IT Service Management \| Security \| Security Infrastructure \| SOA \| Software

Making the Business Case for Two-Tier ERP sponsored by Infor WHITE PAPER: In this e-book learn how to analyze costs and benefits to make an effective business case for two-tier ERP. Posted: 26 Aug 2013 \| Published: 26 Aug 2013 TOPICS: ERP \| ERP Software \| Software \| Software as a Service

Protect People, Processes, and Technology From Web Application Threats sponsored by IBM WHITE PAPER: This resource discusses the security challenges created by web applications and offers insight and advice to help you address these issues. Posted: 05 Mar 2014 \| Published: 30 Nov 2013 TOPICS: Application Security \| Applications Management \| Applications Software \| Cybersecurity \| Hackers \| Risk Management \| Security \| Security Best Practices \| Security Management \| Security Managers \| Security Threats \| Vulnerability Management \| Web Application Security \| Web Applications Management \| Web Applications Software

Collaboration Is the next Game Changer in Customer Service sponsored by Cisco WHITE PAPER: This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments. Posted: 12 Jun 2014 \| Published: 12 Jun 2014 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Customer Service \| Customer Service Best Practices \| Customer Support Software

Dynamic Business - From Aspiration to Reality sponsored by Microsoft India WHITE PAPER: This resource examines how you can make your organization a dynamic business with the right set of innovative and proactive applications and tools. Posted: 19 Dec 2013 \| Published: 19 Mar 2013 TOPICS: Application Infrastructure \| Application Performance Management \| Applications Management \| Applications Software \| Business Management \| Business Performance Management \| Business Process Management \| Business Process Management Software \| Business Processes \| Business Systems \| Customer Interaction Services \| Customer Satisfaction \| Customer Support Software \| Enterprise \| Enterprise Applications Software \| Enterprise Systems \| Software \| Software Infrastructure

HP Server Automation Virtual Appliance sponsored by Hewlett Packard Enterprise WHITE PAPER: Read this exclusive white paper to find out the key features of HP's latest server automation software. Posted: 27 Feb 2014 \| Published: 31 May 2013 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| Software

The Top Considerations for a Unified Communications Purchase sponsored by Cisco Systems, Inc. WHITE PAPER: This exclusive resource discusses what features should be a requirement for your unified communications solutions, offering helpful tips and guidance for purchasing a solution that is right for your specific needs. Posted: 23 Jun 2014 \| Published: 23 Jun 2014 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Diagnostic and Test Equipment \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems

Reduce data center complexity when you 'go virtual' sponsored by HPE and Intel® WHITE PAPER: Access this exclusive, in-depth resource to find out how HP's latest solution for virtual environments can benefit your organization. Posted: 04 Mar 2014 \| Published: 31 Dec 2013 TOPICS: Cloud Management \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| Hardware \| Software

Top 10 Things to Consider for Mobile Video Collaboration Success sponsored by Avaya WHITE PAPER: Success with mobile video collaboration hinges on careful planning. This brief resource counts down 10 considerations that will help ensure your mobile video strategy is well-thought-out, properly-sized, and future-ready. Posted: 14 Aug 2013 \| Published: 31 Dec 2012 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Software \| Communications Systems \| Mobile Device Management \| Mobile Workers \| Smart Phones \| Tablet PC \| Video Chat Software \| Video Telephones \| Videoconferences \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Systems

What’s New in IP Office 9.0 sponsored by Avaya WHITE PAPER: This exclusive paper examines a simple, powerful collaboration solution for midsized companies that offers increased scale, flexible deployment options, and simplified management to help your organization achieve productivity levels akin to large-scale organizations. Posted: 11 Nov 2013 \| Published: 11 Nov 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Collaborative Master Data Management \| Communications Networks \| Communications Software \| Communications Systems