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This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.
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As DevOps teams work with an unprecedented volume of data, effective end-to-end monitoring is a key capability for any DevOps initiative. Here, explore the 11 required monitoring platform capabilities for enterprise DevOps teams. Download it here.
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Read this paper for data-driven strategies to help your organization close talent gaps and boost employee satisfaction that will increase employee retention.
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Access this paper to find out how, with the help of enterprise service management, your organization can better support its employees by providing a better service experience from their business services.
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Today’s workforce scenario has quickly exposed ugly IT processes. Fortunately, a lot of these challenges can be solved by combining ITSM and ITOM practices. Dive into this guide to learn the three pros of harnessing a combined ITSM and ITOM platform.
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Learn how organisations building on a revolutionary foundation for how they go to market are succeeding because of their focus on providing excellent customer experiences.
