Professional Services Automation White Papers

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Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Intronis

Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

ConnectWise

Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

TOGAF® and Enterprise Portfolio Management
sponsored by Global Knowledge
WHITE PAPER: Learn how The Open Group Architecture Framework (TOGAF®) and Portfolio Management both promise to bring structure and direction to complex and fast-moving organizational environments: the TOGAF framework for the enterprise as a whole and Portfolio Management to the enterprise project world.
Posted: 28 Jan 2015 | Published: 28 Jan 2015

Global Knowledge

Securing and Controlling Sensitive Data in the Cloud
sponsored by Trend Micro
WHITE PAPER: This white paper highlights a cloud security management solution that offers visibility into who is accessing encrypted data in your environments, enabling you to ensure data security and regulatory compliance.
Posted: 17 Dec 2013 | Published: 31 Dec 2012

Trend Micro

Hyper-V Virtual Labs Tips and Tricks
sponsored by Veeam Software
WHITE PAPER: Check out this exclusive resource to uncover a complete list of tips and tricks for virtual lab testing in a Hyper-V environment, so you can eliminate as many risks as possible.
Posted: 01 Apr 2014 | Published: 01 Apr 2014

Veeam Software

Master the Lifecycle of Work to Eliminate Project Pandemonium
sponsored by Workfront
WHITE PAPER: This white paper considers the lifecycle of work - a 7 step methodology to bolster project success and task management. Read on to see how your project teams can finally focus on the bigger picture and not just the tasks at hand.
Posted: 29 Jan 2015 | Published: 29 Jan 2015

Workfront

Defend Against Injection-based Attacks
sponsored by Klocwork
WHITE PAPER: This paper provides a detailed description of injection vulnerabilities, discusses how they present themselves to both end users and software developers, and explains mitigation strategies to help resolve the various types of injection attacks.
Posted: 27 Dec 2013 | Published: 27 Dec 2013

Klocwork

Cloud Based Application Penetration Testing Trial
sponsored by iViZ
WHITE PAPER: Inside this resource, unveil your access code for a 15-day trial of a cloud-based application penetration testing solution that combines automated testing with manual validation to provide optimum security monitoring.
Posted: 19 Dec 2013 | Published: 19 Dec 2013

iViZ

Request and Task Management: Stop Wasting 45% of Your Day
sponsored by AtTask
WHITE PAPER: Accesst this featured white paper to find 3 common barriers to workplace productivity, and the essential solutions to resolving them. Read on to see how you can realign your project management methodology and increase productivity while reducing wasted time.
Posted: 29 Jan 2015 | Published: 29 Jan 2015

AtTask