WHITE PAPER:
In a world of mobility, virtualization, and cloud computing, IT services are constantly changing. To serve the business more effectively, IT needs a new approach to managing operations. This white paper introduces a new methodology called business service management (BSM). Discover how this management approach improves your overall service quality.
WHITE PAPER:
Automating your software delivery process and integrating it with cloud-based IaaS is the best way to keep pace with today’s software building, testing and deploying demands.
WHITE PAPER:
This informative white paper dives into the fundamental challenges today's HR department is grappling with and points to the top objective of HR leaders: to develop and employee experience that aligns with business needs.
WHITE PAPER:
Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
WHITE PAPER:
This exclusive paper examines a five step program to achieve Network Situational Awareness and gain a thorough understanding of your network infrastructure so you can more closely manage any changes and catch problems before they impact your business.
WHITE PAPER:
This whitepaper covers the changing strategy for outsourcing ICT to a service planner. Organizations are now using a multi-or-selective sourcing model instead of an all-in-one approach.
WHITE PAPER:
In this e-guide, uncover how the cloud is affecting the way channel partnerships are formed and managed, as well as what your organization should be doing in the cloud era.
WHITE PAPER:
This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.
WHITE PAPER:
Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.
WHITE PAPER:
Check out this short paper to explore a cloud storage solution that can deliver data protection and availability faster, better and cheaper than today's hardware systems. Read on to learn more.
