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IBM Service Management: Driving growth for Managed ICT Service Providers
sponsored by IBM
WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
Posted: 03 Oct 2011 | Published: 03 Oct 2011

IBM

7 Secrets of Successful Small Business Communications
sponsored by RingCentral
WHITE PAPER: This white paper reveals 7 critical tips to help SMBs maximize their use of business phone systems.
Posted: 17 Feb 2014 | Published: 17 Feb 2014

RingCentral

ASG-Discovery and Dependency Mapping (ASG-DDM)
sponsored by ASG Software Solutions
WHITE PAPER: This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management.
Posted: 23 Feb 2010 | Published: 23 Feb 2010

ASG Software Solutions

Emerging Markets Are Upbeat on Cloud
sponsored by Cisco Systems, Inc.
WHITE PAPER: This whitepaper details the results of an extensive study that was conducted to find out the impact of new trends on IT consumption.
Posted: 17 Dec 2013 | Published: 07 Oct 2013

Cisco Systems, Inc.

Implementing Best Practices: The Dell Management Console and ITIL
sponsored by Dell and Symantec
WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
Posted: 15 Oct 2009 | Published: 01 Mar 2009

Dell and Symantec

Plantronics UC Toolkit Adoption FAQ
sponsored by Plantronics
WHITE PAPER: The Plantronics UC Toolkit, Adoption FAQ addresses the top questions IT organizations raise to help achieve maximum employee adoption of UC audio devices.  Included are responses to vital questions such as “How can I accelerate ongoing and increased adoption rates? How do I measure adoption success? What can I do to show success to management?”
Posted: 10 Feb 2011 | Published: 10 Feb 2011

Plantronics

A Virtualization Roadmap from Dell and Intel
sponsored by DellEMC and Intel®
WHITE PAPER: Virtualization is more than a technology. It is a way of thinking about problems that allow us to go beyond the physical limitations nor­mally associated with entire classes of hardware, from servers to storage. Attaining the maximum benefits of virtualization, however, requires a plan and constant monitoring to ensure peak performance.
Posted: 29 Apr 2010 | Published: 29 Apr 2010

DellEMC and Intel®

IT as a service provider: Accelerating business results
sponsored by Dell Software
WHITE PAPER: In this resource, learn how you can increase collaboration between business and IT, with a multi-cloud management technology. Read on to discover how it enables IT to take and maintain control over cloud operations, while seamlessly meeting all the needs of business users.
Posted: 31 Oct 2013 | Published: 23 Oct 2013

Dell Software

Showing the Value of Your Services and Becoming a Trusted Advisor
sponsored by Solarwinds MSP
WHITE PAPER: This informative guide explores 7 key tips for MSP success and how you can provide top-tier services.
Posted: 25 Apr 2014 | Published: 25 Apr 2014

Solarwinds MSP

Transitioning to a Dynamic Data Center
sponsored by Hitachi Vantara
WHITE PAPER: The speed of change in global markets and the challenges of new modes of business demand companies operate in and react to quickly changing landscapes. Nowhere is this more critical than in the means and methods the enterprise uses to power its business, typically via IT services.
Posted: 28 Jan 2011 | Published: 28 Jan 2011

Hitachi Vantara